Shipping Policy for LINKVIRAL

Effective Date: March 3, 2025

Thank you for shopping with LINKVIRAL! We are dedicated to providing you with a smooth and reliable shopping experience. This Shipping Policy outlines the details of how we handle the shipping of your orders.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy. Please read through the details carefully.

1. Processing Time

  • All orders are processed within 1-2 business days after receiving your order confirmation. Please note that processing times may be longer during holidays or peak shopping seasons.
  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Locations

We currently offer shipping to the United States and select international destinations. To confirm whether we can ship to your location, please check the shipping options during the checkout process.

3. Shipping Methods and Costs

We offer a variety of shipping methods to suit your needs. Shipping fees are calculated based on your shipping address and the selected delivery option.

A. Domestic Shipping (Within the United States)

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days.
  • Express Shipping: Estimated delivery time is 1-2 business days.

B. International Shipping

  • Shipping to international locations may take longer, depending on the destination and customs processing.
  • Delivery times typically range from 7-14 business days, but can vary depending on the country.

Shipping fees for international orders will be calculated during checkout based on the destination.

4. Order Tracking

Once your order has shipped, you will receive an email with your tracking number. You can use this tracking number to monitor the progress of your package on the carrier’s website. Please allow up to 24 hours for tracking information to be updated.

5. Shipping Delays

While we strive to meet our shipping estimates, there may be circumstances that cause delays in the delivery process, such as:

  • Weather conditions
  • Carrier delays
  • Customs delays for international shipments
  • High order volume during peak seasons

If your package is delayed, please reach out to the carrier using the tracking number provided, or contact our customer support team at info@linkviral.xyz for assistance.

6. Address Accuracy

To ensure timely delivery, please verify that your shipping address is complete and accurate. LINKVIRAL is not responsible for delays or misdeliveries caused by incorrect or incomplete shipping information.

7. Shipping Restrictions

  • We are unable to ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.
  • Some products may have restrictions on international shipping due to size or regulatory limitations.

If you are unsure whether we can ship to your address, please contact us at info@linkviral.xyz before placing your order.

8. Shipping Charges

Shipping charges are non-refundable unless the item received is defective, damaged, or incorrect. The customer is responsible for any return shipping charges unless the return is due to an error on our part.

9. Customs Duties and Taxes (International Orders)

For international shipments, customs duties and taxes may apply depending on the destination country’s regulations. These fees are the responsibility of the recipient, and LINKVIRAL does not control or reimburse these charges.

Please check with your local customs office for more information on import taxes or duties that may be applied to your order.

10. Lost or Stolen Packages

Once your package is confirmed as delivered by the carrier, we are not responsible for any lost or stolen packages. We recommend checking with your local carrier or delivery service for further assistance. In case of issues, please contact our customer service team at info@linkviral.xyz, and we will do our best to assist you.

11. Damaged Items

If you receive a damaged item, please contact us immediately at info@linkviral.xyz with the following information:

  • Your order number
  • Description of the damage
  • Photos of the damaged product and packaging

We will process your claim and either send a replacement or offer a refund based on the condition of the returned item.

12. Contact Us

If you have any questions regarding shipping or need assistance with your order, please feel free to contact us.

LINKVIRAL
3867 Carolyns Circle, Dallas, Texas, United States
Phone: 214-764-7184
Email: info@linkviral.xyz